Frequently Asked Questions

At the moment, we do not but this policy may be revised in the future. You can earn points to redeem for a free shipping code, or you can wait for a free shipping promotion (exceptionally rare, the only guaranteed time is Black Friday).

Use the bundle widget on the item page to add the items to cart for the discount to apply. We try to set up automatic discounts when possible, but sometimes things slip through the cracks.

Refunds will be applied to orders that qualify but didn't have the discount applied, but it might take a few days for us to notice. Let us know if the discount didn't apply when you ordered (include your order number).

Stocking and restocking merchandise depends almost entirely on customer demand. Unlike most stores, we don't operate on a preorder system so we have to be a bit pickier about experimenting with new merchandise.

We've recently tried implemented backorders for merch that can be reordered, but please be warned that the arrival dates are ESTIMATES based on prior experience, and are subject to changing. We've already had issues with people not reading prior to ordering, so this system might be discontinued if it continues posing issues.

If there is a specific item or franchise you want to see stocked, feel free to let us know by filling out the contact form or posting on social media. We take all suggestions into consideration.

Upcoming events are posted here and on our social media. We mostly vend at events in LA or Orange County; it's unlikely we ever go outside of those areas because based on prior experience it's generally not worth the trip to go further than that due to current limitations.

We only do weekend events at the moment; our event staff have full-time occupations that prevent us from vending at longer events. We're slowly coordinating staff scheduling so longer conventions might be in our future...maybe...it's kind of a logistical nightmare but we're getting there.

As for a physical store...we're looking into it, but finding a good spot's been very difficult so it might not happen anytime soon.

We're always working hard to keep the online inventory updated, but the online storefront is maintained by a single person. Sometimes, we get so busy that we simply don't have time to list the newest shipments online before we bring them to events. If you want to purchase something not listed, feel free to reach out to us and we'll prioritize listing that item ASAP.

For price discrepancies, some items have event-exclusive pricing. Other times, it's just a mislabeled price tag, or the item's price was lowered and the tag wasn't replaced. We strive to keep pricing as transparent as possible, but there is a LOT of merchandise so stuff slips through the cracks sometimes.

If you notice a price discrepancy, feel free to reach out to us and we'll look into it.

We do offer proxy services for a small fee. Feel free to contact us through the contact form or on social media to learn more.